Office Support

Being a small company we understand the need for our customers to be able to communicate with businesses at there level and be able to pick up the phone and speak to a friendly voice that can talk in a language that they can understand.

That is why we focus our IT support service on small local business, enabling us to provide a reliable and quick response to our client queries with the added benefit of not charging call-out fees.

We can support you through our Office Managed Support service or on a pay as you go basis, please take a look at our price list for full details of our rates.

Office Managed Support - £100 per month* The monthly Office Support subscription offers a cost effective, piece of mind solution to businesses that require local, professional IT backup and includes a yearly network health check/service, on-site and remote support. Other benefits include: Complimentary network health check and service. Prompt personal response to your problems 1 hour of free on-site IT support per month ** 2 hours of free remote IT support per month *** Up to 20% discount on all our other services The best advice and the very best prices on any technology you may require. *   - The standard monthly subscription will cover 4 computers, an additional charge of £25 per computer. ** - The first hour of on-site support per month will be non-chargeable, any work over and above an hour will be chargable at the discounted hourly rate. *** - The first 2 hours of remote support per month will be non-chargeable, any work over and above an hour will be chargable at the discounted hourly rate.

request a callback enquiry form Network Health Check/Service Security & Virus Protection New Equipment, Setup & Config System backups Email Hosting & SPAM Filtering Relocation & Expansion Website Design

Network Health Check/Service

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Our Network Health Check/Service is an intensive diagnostic process designed to check the critical components of your computer network for security, reliability, and performance. The service will make sure your network is running at peak performance and protected from data loss, downtime, viruses, and security breaches.

We will ensure that your your network and the information it holds, is performing at peak efficiency and safety. One of our trained engineers will perform the Health Check, and will then advise you on any essential upgrades required.

Security & Virus Protection

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We can recommend several different security options and work with your budget to deliver the appropriate protection for your business, whether you are a single location business or have several branches and home workers accessing your network.

New Equipment, Setup & Configuration

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Whether you need a completely new system or an upgrade to your existing setup, we can work with your budget to find you the best solution, and in most cases better the price you would pay at retail. In our experience it is always preferable to have a trained engineer on-site to setup and configure your equipment, a lot of our support call-outs are related to badly installed equipment and resulting security implications. We will also give you advice on how to look after and clean your equipment to give it a good shelf life.

System backups, onsite and offsite

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It has never been a more important time to protect your data, with more and more threats from viruses and other security threats, having a secure backup in place will protect you from simple file loss, problems booting up your PC, to a complete system crash.

Email Hosting & SPAM Filtering

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We receive many different requests regarding email hosting, from people being plagued by inordinate amounts of SPAM to businesses requiring professional email addresses. We can guide you through the process of selecting the right service for your business and give you advice on working with mobile devices and accessing your emails wherever you are in the world.

Relocation & Expansion

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If you are planning to relocate your office we can manage the safe transport of your IT equipment and give you advice on future expansion and upgrades. We will work at both ends of the move giving you advice on internet access, networking, security, cabling etc.

Website Design

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We have successfully worked with many local companies and individuals who require a web presence. Our hands on approach has enabled us to deliver cost effective, high quality web solutions to help our clients market their products and services to their customers. Take a look at our portfolio of website projects and contact us for a free cosultation.

We can also help you with the following services:

• Domain Name Registration - Have you thought about having your own domain name with your own dedicated email address offering the benefits of increased security and less SPAM.
• Search Engine Optimization - We can help improve your position on Google and other search engines.
• Email Marketing - Effective and low cost email newsletters are effective methods of marketing to your customers.
• Content Management Systems - Manage the updates of your own website.
• Graphic Design - logo's, leaflets, brochures etc
• Anti Spam & Antivirus solutions - Save time and money by preventing spam from reaching your inbox.