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Olivo Restaurants
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"We are a restaurant group in Belgravia and have used Pimlico Computers as our IT support provider for many years and cannot talk too highly of the expertise and efficiency that has been provided in that time. We have opened several new establishments and in each case Pimlico Computers has been invaluable in setting up new systems to suit our needs. Kevin Muncey of Pimlico Computers is particularly helpful in that he grasps problems quickly and comes up with resolutions and always retains his good humour throughout."

What we think of Pimlico Computers >

Being an SME ourselves we understand the need for our customers to be able to communicate with businesses at there level and be able to pick up the phone and speak to a friendly voice that can talk in a language that they can understand.

That is why we focus our IT support services on local business, enabling us to provide a reliable and quick response to our client queries with the added benefit of not charging call-out fees.

We can support you through our Business Managed Support services or on a Pay As You Go basis, please take a look at our price list for full details of our rates.

Business Managed Support

 

 

 

Business Managed On-site

Our Business Managed On-site service provides your office with a fully managed, outsourced, IT support service. We will start supporting your business from the word go by performing an audit and healthcheck of your entire network and providing improvements for better security and productivity.  Technology is great when it works, we're here to make sure it does, minimising downtime so that you can concentrate on what you do best.

Our basic package* starts from a monthly subscription of £140 per calendar month, and includes:

 

  • An initial audit and health check/service of your network

  • Prompt response to your problems

  • 2 hours of free on-site IT support per month ** or 2 hours of free remote IT support per month ***

  • Up to 20% discount on all our other services

  • The best advice and the very best prices on any technology you may require.

*   - The standard monthly subscription will cover 4 computers, an additional charge of £35 per computer.

** - The first two hours of on-site support per month will be non-chargeable, any work over and above an hour will be chargable at the discounted hourly rates.

*** - The first two hours of remote support per month will be non-chargeable, any work over and above an hour will be chargable at the discounted hourly rates.

What our clients say...

Valued Client for               years.

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Smithfield Market Tenants' Association

London, EC1A.

“After years of bumbling along and just getting by, it was a relief to be introduced to Pimlico computers.  They provide a prompt and user-friendly service and I would have no hesitation in recommending them.”

Business Managed Remote

Our Business Managed Remote service arose during the Covid lock-down when some of our businesses decided to move to home working for their employees.  It also offers a more cost effective way of supporting your business and your day-to-day IT issues, as we find that many issues can be resolved over the phone or via a remote session.

Our basic package* starts from a monthly subscription of £120 per calendar month, and includes:

  • Complimentary health check and service of your computer(s).

  • Prompt response to your problems

  • 2 hours of free remote IT support per month **

  • Up to 20% discount on all our other services

  • The best advice and the very best prices on any technology you may require.

*   - The standard monthly subscription will cover 4 computers, an additional charge of £30 per computer.

** - The first two hours of remote support per month will be non-chargeable, any work over and above an hour will be chargable at the discounted hourly rates.

Our Business Managed Support service offers a comprehensive outsourced IT department, providing a speedy response to your IT issues.  We have partnered with other technology experts enabling us to provide a one-stop shop for all your technological needs. When you sign up to one of our managed support services, we will proactively monitor your network and be on hand to offer telephone, remote and on-site support on demand.

Business Managed On-site
Business Managed Remote
Abstrakt Publicity
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"Pimlico Computers run a thorough and reliable service.  In an emergency situation they’ve swiftly solved problems and have been reassuring and attentive.  I’ve also had great guidance and user-friendly advice when purchasing new computers and equipment.  I’m grateful to have discovered them, they’ve been of great benefit to my working life."

What we think of Pimlico Computers >

Here are some of the services we provide to our business customers:

Cloud Computing

Cloud computing stores all your data on a server in a data centre. Whether you’re in the office, at home or connected to a public hotspot, you can continue working as normal. 

Procurement & licensing

Managed licencing. Everything from expert advise to shipments to get you the best deal.

Backup & Recovery

Protect your company from disaster with business data backup. Loss of data is a loss in work, time, and money.

Telecomms

Covering all your VoIP and UC requirements with Hosted Swyx as a fully managed service

Cyber Security Services

As cyber security experts, we recommend multiple layers of protection, such as two-factor authentication, dark web monitoring and cyber security awareness training. We can help with the development of IT Security Policies, helping you to attain security certification (ISO 27001/Cyber Essentials) and design Disaster Recovery Plans.

Office Relocation

We only employ experienced IT engineers who understand how to de-commission, transport and re-commission office IT equipment. We work to your timescale, keeping any business downtime to a minimum.

Disaster Recovery

No business should be without a disaster recovery plan. In today’s digital world, cyber threats are prevalent and data breaches are common. With the right protection and regular monitoring, though, you can keep your company safe.

Email & Spam Protection

The importance of secure email is often disregarded by many businesses. Threats such as hackers, virus spam, phishing and identity theft are on the rise – so don’t ignore them. These threats aren’t always obvious; people are coming up with more ingenious ways to disguise their intentions, and you are unlikely to realise until it’s too late.

Microsoft Office 365

As a Microsoft Cloud Solutions Provider, we offer the full range of Office 365 suites as a fully managed service taking full ownership of all your 365 needs

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