Home IT Support
Expert IT Support for Your Home
Professional, personal technology support for your home, home office and connected devices.
From computers and Wi-Fi to email, printers and smart home technology, Pimlico Computers helps keep everything working smoothly. Enjoy the reassurance of having an experienced IT professional to call whenever you need help.
Technology Support You Can Trust
Technology should make life easier, not more complicated.
At Pimlico Computers, we build long-term relationships with our clients, providing friendly, reliable support tailored to their individual needs.
Whether you need help with a computer problem, want to improve your home Wi-Fi or would prefer someone to look after all your household technology, we're here to help.
Kevin Muncey, Founder
Click here to read some of our client testimonials.
Find your ideal plan...
Whole Home Digital Support is a comprehensive service designed to keep every aspect of your home’s technology running smoothly and securely. From setting up and optimizing Wi-Fi networks to troubleshooting smart TVs, computers, tablets, printers, and smart home devices, this service ensures all your digital systems work together seamlessly. Whether you need help with device installation, software updates, cybersecurity guidance, or ongoing technical support, Whole Home Digital Support provides reliable, easy-to-understand assistance tailored to your household’s needs, giving you peace of mind and more time to enjoy your connected home.
To ensure you select the right plan, please consult with one of our team at 020 7630 7512.
Reactive
Help when you need it
For individuals and households who want reliable technical assistance without paying for a comprehensive managed service.
£70
✓ Telephone support
✓ 1 hour remote support/month
✓ Remote troubleshooting
✓ Advice on computer and software problems
✓ Discounted on-site support
✓ Friendly, personal assistance
Proactive
Peace of mind, every day
For people who want their main computers monitored and maintained, helping prevent avoidable problems rather than waiting for something to go wrong.
£120
✓ Everything in Reactive, plus
✓ 2 hours support/month
✓ Remote monitoring Datto RMM
✓ Computer health and performance monitoring
✓ Monitoring for potential system problems
✓ Patch and update management, subject to agreed scope
✓ Proactive maintenance
✓ Priority support
✓ Annual computer health check
All-Inclusive
Your complete outsourced IT department
For households seeking a more comprehensive, personalised service covering their wider home technology environment.
£250
✓ Everything in Proactive, plus
✓ Dedicated point of contact
✓ Home Wi-Fi and network support
✓ Computers, tablets and printers
✓ Smart TVs and audio-visual equipment
✓ CCTV and smart home technology advice
✓ Home technology security advice
✓ Support with new equipment setup
✓ Coordinated support for connected device
Reactive
We fix it when you need us
We help when something goes wrong.
Straightforward technical support when you need a hand.
Proactive
We predict issues before they happen
We monitor and maintain your computers.
Professional tools help us identify potential problems and keep systems maintained.
All-Inclusive
We manage your home technology
We look after your wider home technology.
A more personal, coordinated service covering your connected home.
Local
Based in Central London, we provide a personal service to households in our selected coverage areas.
Personal
You build a relationship with an experienced IT professional who understands your needs.
Security-Focused
We help you make informed decisions about keeping your devices, accounts and data secure.
Straightforward
Clear explanations, practical advice and support tailored to the technology you actually use.
What our Clients say...
The Rt. Hon. Sir Malcolm Rifkind
Plan: Reactive
“I have used Pimlico Computers professional services and was very impressed. They are highly knowledgeable, delivered what I needed and did so in a friendly and thoughtful way”
Lee Stafford
Plan: All-inclusive
Pimlico Computers have been working with me and my international hair brand for over 8 years. Nothing is too big or too small for them to resolve and I really don’t know what we would have done without them over all these years. I cannot recommend them enough and hope that our working relationship will continue for years to come.
Stephen Lacey
Plan: Reactive
"I can only speak from experience, but Pimlico Computers have provided the most helpful service for me as a writer and communicator. They are readily available to help in times of crisis, as well as helping to improve my computer skills. I heartily recommend them."